Out the Order Form
Our order form to convert to AVI, MOV, or MP4 is available on
the right as a PDF. Simply print out and fill in the form, which
starts with simple contact info.
If you are confused by
anything on the order form, just write out your
instructions in a way that makes sense to you. If we have questions,
If you are sending copyrighted material to be transferred,
you MUST include a completed and signed Timeless DVD Copyright
Waiver with your order.
here for the Copyright Waiver Form.
Service update February 2013:
DVD is currently not accepting new orders.
When this situation changes, this notice will be removed and the order form will
be made available.
Preference: External Hard Drive or Data DVDs
The first parameter we need is your
storage preference: external hard drive or data DVDs. Your
choice determines the video
The first option is for us to provide your files on an external
If you choose this option, the cost for your video to HDD transfer
is 50 cents per video minute. If you
choose this option, you can copy the file(s) to your computer
or edit the videos directly from the hard drive (if it is capable).
We transfer tapes
to video files that are a maximum of a half-hour in length,
so that the files do not become too large for computers to
handle (all breaks made at natural scene breaks). We
recommend this option for all projects, but espeically if you
are submitting 5 or more tapes or lengthy video files.
The second option is for us to provide your video files on data
DVDs. If you choose this option, the cost for your
transfer is $1 per video minute. Each data DVD can contain
an AVI or MOV video file that is about 18 minutes in length
(or a good quantity of MP4s). This option is the higher one
because after we transfer your videos, they need to be divided
into 18-minute segments and then authored to disc. If you choose
this option, you will need to copy the files from each DVD
to your computer. We only recommend this option if you are
submitting 1–4 video tapes or short video files, or if
your file format preference is MP4.
These options are all available whether you want to convert
to AVI, MOV, or MP4.
drive options for analog to digital conversion
If you are choosing the external hard drive option for your video
to digital project, there are two options available
for your files.
Check I am enclosing a hard drive to use for this project if
you have a drive that you wish us to use for your video files.
The drive may be sent in along with your video tapes and
order form. This option is completely free! Please ensure that
your drive has a large enough data capacity for your project.
(When in doubt, send a larger drive.) Also, we strongly suggest
that you only send blank drives that do not contain any other
files. Timeless DVD is not liable for any damage to pre-existing
files on your drive while it is in our possession. See our Convert
Video to AVI FAQ
page for tips on how to send your own drive.
Alternately, check Purchase a drive for my project if
you wish for us to purchase a new drive for your files. If you
like, you may provide us with the make and model of a drive
that you wish for us to purchase; just note the make and model
of the drive you want on the back of the form. Otherwise, we
will work with you when working up your estimate to purchase
a suitable drive. Leave the total blank if
selecting this option, and we will send you an invoice following
format preference: AVI,
MOV, or MP4?
The final parameter we need to know if your file format preference
for when we transfer video to computer. Files can
be provided as AVI, MOV, or MP4.
AVI and MOV are both DV files, and are the best choice
if you want to edit the video on your computer. A DV (digital
video) file is a fixed data-rate, frame-accurate file type
that is the standard used by most video editing programs. AVI
and MOV are simply versions of DV files that work, respectively,
with the Windows or Macintosh operating systems.
Choose to convert to AVI if you plan to edit
your video on a Windows computer. AVI is the DV file format preferred
Choose to convert to MOV format if you plan
to edit your video files on a Mac computer. MOV (a.k.a. Quicktime)
is the DV file format preferred by Apple and Mac computers.
Choose MP4 if you are primarily interested
in uploading your video to the internet or a digital device. MP4
(also called H.264) is a heavily compressed file format that
is ideal for uploading to video websites, such as YouTube or
Vimeo, or for viewing on an iPad or iPhone. MP4 can be edited,
but it is not as compatible an editing format as AVI or MOV.
Also, it is not ideal for editing due to the heavy compression
inherent to the format.
Whether we are converting VHS to computer or
any other video tape to digital, your answer to this question
depends primarily on the type of computer you are using and your
plans for your video files. More information regarding video
definitions can be found on our Video
Transfer to DVD page.
Minutes of video for tapes & VHS to computer
The first lines under the TOTALS section of the order
form offers two choices: the 50 cent rate for external hard
drive and the $1 rate for data DVDs .
For either option, you fill in the total number
of minutes on your video tape. If you are able to watch your
video yourself, you can figure this out on your own by rewinding
your tape to the beginning, resetting the counter, fast-forwarding
the tape from beginning to end, and noting the total time recorded
on the tape when it gets to the end. Write down the total minutes
you find. (Remember, it's "90
However, if you cannot figure this out because you do not have
a working VCR or camcorder, or because you want to convert video
file, or otherwise feel unable calculating your total minutes,
you are welcome to leave this space on the form blank. After
we receive your tapes, we will assess their exact running times
and calculate the exact minutes of video in your project. As
long as you have indicated whether you want data DVDs or an external
hard drive, we will be able to calculate your total cost and
then provide you with an accurate invoice.
Similarly, leave the "Hard Drive Cost" line item blank. This line
item exists so we can easily add a hard drive to your project
if we are purchasing one for you. And of course, if you send in
a drive with your project, there is no charge, so the line also
Add up the cost of your video minutes,
and enter the SUBTOTAL. (Leave blank if minutes of video are
Add this subtotal to any rush fees, credits (coupons), 6%
PA state tax for PA residents, and the $10.00 shipping cost.
If additional shipping is required, we will let you know after
we receive your project. Then write the grand total.
Please include full payment with your order. Payment information
must be submitted before production can begin. We accept
personal checks, major credit cards, and PayPal. Make checks
payable to "Timeless DVD." (Checks are not cashed and
cards are not charged until project is finished.) Rush orders
MUST be paid via credit card or PayPal.
If choosing PayPal, write in the e-mail address that PayPal
has on file for your account. We will e-mail a PayPal request
to you for the total amount. You must complete your payment through
PayPal before we can begin work on your DVD.
If you do not have totals for your project because you do not
know the exact minutes of video you are submitting, you do not
have to provide payment information until we send the invoice to
Order an analog to digital