Title Screens.

Title screens can be added at any point in your video. They are usually used to describe or introduce new video content. We present titles as easy-to-read white text on a black background. Write your titles on your order form, and indicate the times on the video at which they should appear OR a brief description of the video that follows each title.

Music Editing Orders: Select your music

Our special service, Video Transfer – Music Editing, allows you to set music of your choice to silent film that you already have transferred to videotape or DVD. If you are ordering this service, now is the time to choose your songs.

The right music sets the mood, holds the audience's attention, and produces laughter and tears. What music best accompanies your film? A good place to start is by including the favorite songs of the people who are in the film. So, for video showing aunt Carol's wedding in 1962, what were her favorite songs? What song did she and her husband dance to at their reception? Using meaningful songs is key to a memorable show.

A second method is to choose music that matches each section of film's time period. For example, for film shot in the 1940s, look into swing and big band music. For film from the 1960s, a wide range of popular rock music exists.

For more information on choosing music, see our Photo Slideshows – Song Suggestions page.

There are two ways for us to set music to your film. First, you can specify songs to go with individual sections. For example, let's say your video has four main sections of film. You could specify songs to go with each section, and we will custom-edit them to fit:
1. Trip to beach: "Under the Boardwalk"
2. Carol's wedding: "My Special Angel"
3. Vacation out west: "Route 66" and "Over the Rainbow"
4. Maryann's wedding: "Evergreen"

The second option is for you to give us a list of songs that you want in the video. This works best if you're not interested in tying a specific song to a specific section. In this case, we will simply run the songs in order and make minor edits to fit the flow of the film.

For both methods, please ensure that you are providing approximately enough minutes of music to cover the length of your video.

To provide music, please send us the original CD or a burned CD. If there is a song you can't find, we can use a legal download service such as iTunes to purchase it on your behalf. Please note that to avoid any potential copyright issues, we can only provide this service for 1–2 songs. We encourage you to provide your own music, since that way you can guarantee that each song is exactly the version you want. All CDs are returned to you when your DVD is finished.

Select a Theme for your DVD.

Every Timeless DVD includes a selection of one of our Themes. Each Theme includes a Main Menu, full-color DVD cover, and disc design. If you are adding a Scene Selections menu, that is also included in the Theme.

Most Themes include a photo of your choice, which appears on the menu, cover, and disc. We can also use a still capture from your video for this purpose, although we discourage this because the printed quality on the cover and disc will be very poor. We also offer Text Only Themes for customers who prefer to not use a photo.

Browse through our Themes Gallery, or request a copy of our printed Themes Catalog. If you're unsure about selecting a Theme, you may check the box on the form asking us to select the Theme that best complements your project and/or photo.

Consider what photo you want to use for the cover. Our Themes are organized by general photo shape. Choose a photo that is clear and indicative of your DVD's content. (When we begin constructing your DVD, we may contact you if your photo shape does not work with the Theme you have selected.)

On the order form, you may also indicate which of our 16 DVD case colors and styles you wish to order. Available cases are shown on our Themes Gallery page. Most customers prefer a black case, which looks great with most projects, and if this is what you prefer, you may leave this line blank. However, if planned properly with the Theme, a color case can look very distinctive.

Finally, you may also indicate on your order form any color preferences you have for your Theme design. We adjust most Themes to match the colors in your photo, but this option is helpful for certain occasions, such as a DVD video transfer for a team that has specific colors or for a video transfer of a wedding featuring a certain color palette.

Write a title for your DVD.

A title of your choice appears on the Main Menu, DVD cover, and disc. Your title can be two lines of text. Most customers prefer to have a main headline title and a smaller subhead, which is frequently a date. A sample title is shown at the left.

Fill out the DVD Video Transfer Order Form.

Indicate all your instructions for your DVD on our easy ordering form, including start and stop times, chapters, and copies. The order form is available at the top of this page as a downloadable PDF. Just contact us if you would like us to mail a printed copy to you instead.

If you run out of room on the order form for any item, simply use additional paper.

Don't forget to indicate the make and model of your DVD player on your order form! We research your DVD player before completing your project to make sure the DVD will play correctly for you. This is an extra measure of service that few other DVD services provide, but we think it is essential to avoiding any potential problems.

If you need us to transfer any material that is copyrighted, you MUST include a completed and signed Timeless DVD Copyright Waiver with your order. Click here to download a PDF of the copyright waiver form.

If you have any questions, please visit our General FAQ or Video Transfer FAQ (for specific questions about video transfer). And don't hesitate to contact us if you have unanswered questions. We're happy to help! If you are confused by anything on the order form, feel free to write out your instructions in a way that makes sense to you on a piece of paper. If we have questions, we'll ask.

Payment Information

Please include full payment with your order. All orders must be paid for in full before DVD production can begin. We accept personal checks, major credit cards, and PayPal. Make checks payable to "Timeless DVD." For credit cards, we accept MasterCard, Visa, Discover, and American Express.

You may also use PayPal. Mark this as your preferred payment choice on your order form, and include the e-mail address that PayPal has on file for your account. We will e-mail a PayPal request to you for the total amount when we receive your order. Please note that you must complete your payment through PayPal before we can begin work on your DVD.

If you're not sure what your project would cost (for instance, because you don't know how long your tapes are), you may go ahead and send your tapes and order form without payment. We will figure out your cost and send an invoice to you. You can then pay the invoice and we will begin your project at that point.

Mail your order to us!

Please include your videotape(s), photo (if needed for Theme), order form, and payment, and use the mailing address that's on the bottom of the order form. Make sure to pack your videotapes as carefully as possible to avoid any damage during shipping. For safe shipping, we recommend first placing your tapes in a Ziploc plastic bag to seal out moisture. Then, wrap your tapes with bubble wrap before putting them in your envelope or box. If bubble wrap is not an option, make sure to use a padded, reinforced envelope or sturdy box. These steps all add an extra buffer of protection.

In addition, we strongly recommend sending your package via a trackable shipping carrier such as UPS, FedEx, or USPS with tracking service. We have never lost a package using these services!

We realize that most tapes sent to us are irreplaceable and we handle your materials with the highest attention and care. However, we cannot be held responsible for any damage that occurs during the shipping process. This is why we encourage you to pack your tapes correctly and send them via trackable shipping. We will do the same when we send your completed project back to you.

If you live in the suburban Philadelphia area, you also have the option of requesting pickup or dropoff service. This service includes Bucks, Montgomery, Delaware, Chester, and parts of Philadelphia county. Because of traffic and parking costs, we are not able to offer this service in Center City Philadelphia, but we will meet you at a location between the city and Lansdale.

A third option is for you to drop off your order at our Lansdale, PA studio. Please note that this is only offered as a final option. Available times for meeting in our studio are extremely limited, so it may be a week or more before we can set up an appointment for you. For that reason, we urge you to either mail your project or request our local pickup service instead.

Our turn!

If you wish, you can e-mail or call us after you've mailed your order so we know to watch for it. In any case, we'll e-mail or call to let you know that your materials were received. Then we'll transfer video to DVD from your tapes. If your order form raises a question, we'll be back in touch.

Turnaround averages about 1–2 weeks for a DVD video transfer.

If your order requires a specific due date or you need your project to be completed in less than 1 week (a rush order), please contact us before sending your order. We only guarantee a desired due date if we have confirmed to you that your project will fit into our production schedule (prior to project submission).

All finished!

We'll mail your Timeless DVD and all original materials back to you! We pack orders carefully with bubble wrap and use a trackable carrier for the most safe shipping possible. When the order has been sent, we will e-mail you with tracking information, and we will also check with you to make sure that your package arrives safely.

If you live near Lansdale, PA or in southeastern Pennsylvania, we can arrange delivery options. We offer free delivery of a finished project in the general area.

Then . . . enjoy the show! And don't forget, your satisfaction is guaranteed. If there is a problem with your transfer, please let us know as soon as you can. We will make every reasonable effort to solve the issue for you.

P.S. We keep a copy of your DVD in our archives, just in case you need an additional copy after your order has been completed. Just e-mail us and let us know. We can even send DVD copies directly to relatives' and friends' addresses to save you both time and postage!